RIKON Power Tools is dedicated to designing and manufacturing woodworking machinery of the highest quality that enhances the woodworking experience. To accomplish this we analyze the woodworkers' needs and expectations to constantly improve our products. We take great pride in getting to know our customers and listening to their questions as well as suggestions.RIKON's ISO9001 certified factory is located in Qingdao, China. In addition to being officially ISO9001 certified they utilize the systems of 6-sigma and 5S management. This assures consistent, top quality products, allowing us to stand behind our products with a 5-year warranty.RIKON strives not only to have excellent quality products at a reasonable price but outstanding customer service and satisfaction. Our technical department is available to service your questions and parts/warranty needs from 8:00AM - 4:30PM Mon. – Fri. (Eastern Standard Time). Their knowledge of woodworking and product design is important to completely answer your questions accurately and efficiently. Our extensive parts inventory enables us to fulfill your needs the first time.RIKON values our customers as well as their woodworking experience.